Videoslots Limited will pay £2 million after social responsibility and anti-money laundering failures were uncovered during a Commission investigation.
The operator – which runs videoslots.com, videoslots.co.uk and mrvegas.com – will pay the money as part of a settlement with the Commission.
Social responsibility failures included:
not ensuring that customers displaying risk behaviours were identified as potentially experiencing harm because responsible gambling reviews were not undertaken as early, or as well, as they should have been.
failing to identify whether a customer was at risk of experiencing harm by not considering whether the amount being deposited or lost was appropriate.
allowing customers showing indicators of harm to continue to gamble significant amounts after interactions despite their behaviour continuing.
DigitalEjis Ltd. 25/16, Vincenti Buildings, Strait Street, Valletta VLT 1432, Malta. Company Number C106036, VAT Number MT30585724.
